Purchase Tune SmithyIntroYou are expected to take Tune Smithy for a test drive first. You can download the program here. Prices and OrderPLEASE USE THE BOUNCE METRONOME ORDER FORM INSTEAD The same unlock key works for Bounce Metronome and Tune Smithy. Order Bounce Metronome Pro for the "Play" level, Bounce Metronome Compete for "Complete" and Bounce Metronome Basic for "Midi save". For details of what these cover see below. To do that go here This is a temporary measure while I sort out migration of the Tune Smithy order process to a new payment processor. These prices cover all future updates of the Tune Smithy program, and permit use of the program on any computer you use. You can see the prices in your own currency on the order pages - select your currency from the drop down list.
FAQIf your question isn't answered here, please contact support@robertinventor.com What are the order types for each task? How do I purchase the program - I need help with the order form?
The test drive wasn't long enough - can I get another one? What can I do in the freeware version of the program? What are the different order types of FTS available?
Are there alternatives to buying on-line?
I have purchased FTS before. Can I update to a new order type? Can I use my unlock key on other computers? Does the unlock key apply for all future versions of FTS?
Are there any discounts available? Does the program come with printed documentation?
Is there a money back guarantee? I bought the program in error, what should I do? What are the order types for each task?see also: What are the different order types of FTS available?
How do I purchase the program - I need help with the order form?To purchase, go to the order page, Choose the order type, then click Order Now and Continue. The order gets processed when you fill in your details and click the Place your Order button on the third page. If you use Tune Smithy mainly for the music therapy task, please buy it here: Everyone else should buy it here:
What you purchase is the unlock key. It gets sent to you as soon as the order is completed. You then use it to unlock the program you get from the download page. What is Shareware?You download a free trial program, and try it out before the purchase. It's rather like test driving a car before you buy it. You can make sure that it is suitable for your purposes and compare it with other products, before you buy it. The details of how this is done varies from program to program. With Tune Smithy, the same download is used for purchase and for the test drive. Your test drive unlocks all the features for thirty days. During this period you can use the program in exactly the same way as someone who has purchased it. After the test drive is over, if you haven't bought it yet, then you can continue to use a feature limited version of the program for free. Most of the more advanced features continue to be available to some extent, though usually with time outs or similar restrictions. For instance, after the test drive is over, the playing time per session of the fractal tunes is limited to ten minutes. This system helps both the authors and the users. You get to try the program out first before you buy it. The authors can focus efforts on the programming and support for users, and don't need to pay any extra costs for packaging and distribution. The system has many advantages, and is often used for programs nowadays. The test drive wasn't long enough - can I get another one?Yes indeed. You can request another test drive at any time if you need to evaluate a new feature or re-evaluate the program. You also automatically get a new test drive when the program version number gets updated so that you can try new features introduced with the new version. What can I do in the freeware version of the program?When running FTS as a freeware user, you have a maximum of ten minutes total playing time per session, and a maximum of one minute saved time for midi clips. Also there's a maximum of six saves per session. Similarly there is a maximum of six musical e-cards per session. If you reach the save limit, then when you exit and start a new session, you will see everything as it was before, ready for your next save (provided you keep File | Auto Save at end of session selected). The tune scripting is also shareware. This is relevant if you use it with the other features suchas the Chord Player. You also see the unlock screen at the start of every session - however you can choose to skip that and show a short splash screen instead. Some parts of FTS are free (with splash), though of course shareware if you use them with the other shareware features: Play tunes using the keys of the PC keyboard to play notes Pllay midi clips in the retuning Midi File Player . analyse the sound specturm Wave 2 midi Chord Player You can play in any of the midi presets from Views | Midi Keyboard retuning with no time out. You can play any of the original fractal tunes from the drop lists with no time outs, if unchanged and if you open them by selecting them from the drop lists. You can play your own fractal tunes for as long as you like so long as you keep the program minimised - so the way to do that is to mimimise the program before it times out. You can use FTS as often as you like in freeware mode, for as long as you like - with no requirement at all to purchase the program. Some may wish to show your appreciation, - if you wish to do so, you can give a small donation on the donations page. However, this is not required. Support is the same for freeware users and owners of the unlocked program. I don't check whether you have bought the program or not when responding to support e-mails. So normally I am unaware whether I am replying to a shareware or freeware user of the program. If you want to show your appreciation for one of the freeware or shareware features by giving an extra donation, see the Donations page. What are the different order types of FTS available?See also: What are the order types for each task? Lambdoma users if you want FTS mainly for use with the Lambdoma view, you need the Midi Relaying (Midi In) level. Also, please buy it from this order page instead so that Barbara Hero can be credited: Purchase Fractal Tune Smithy for the Lambdoma. Or if you want to work with the fractal tunes too, then you may want to buy the complete unlock key - in that case just let me know so that Barbara can be credited for your order too. Everyone else, read on. $9.99 Midi Save - Unlocks Midi Save and the limit on the number of saves per session - this is of interest if your main use of FTS is to retune midi clips using the retuning midi player, to make midi clips of fractal tunes etc for web pages, to add fractal music to pages made using my Virtual Flower program - or if you use it mainly to send musical e-cards. Completely unlocks all midi save capabilities including the save capabilities of the retuning midi player. You still have time outs for Play for the fractal tunes and Midi Relaying (Midi In) - both are increased to half an hour of total playing time per session (or a pause for ten seconds every three minutes). $29.99 Play This is the one to get if your main interest is the fractal tunes. You also need it for the polythythm metronome (as far as Tune Smithy is concerned the metronome is a type of fractal tune). You still have a time out for Midi Relaying (Midi In), however, this is increased to half an hour per session (or a pause for ten seconds every three minutes). $30 Midi Relaying (Midi In) - Unlocks the devices listed on your In Menu in FTS - if you have any. You need this if you use FTS to retune notes played from a music keyboard. You also need it if you use FTS together with a sequencer such as Cakewalk say, or music notation software like NoteWorthy Composer, Sibelius or Finale to retune the notes in the score so that you can hear your score in the intended tuning. For details, see the FAQ entry: How do I use FTS with my music music notation software or sequencer to compose microtonally? You still have a time out for Play for the fractal tunes, however this is increased to half an hour (or a pause for ten seconds every three minutes). $49.99 Complete - suitable for musicians and composers who also want to listen to the fractal tunes. No limitations at all, all features are fully unlocked. $99.99 Institutional / multi-user license . PLEASE NOTE - THIS WILL INCREASE TO $299.99 IN THE NEAR FUTURE (still with 50% educational discounts etc). This allows use of FTS on any number of computers within your school, college, or organisation. In the case of educational institutions, the teachers may also use the program at home. Again, all features are fully unlocked. This is meant for small to medium sized organisations, with up to 100 users or computers running the program. It can be by user or by computer - so this would let any number of users use it on up to 100 computers in the organisation, or alternatively, up to 100 individuals can use it on any number of computers. Also you can get the license for a single department within a larger organisation or one branch of a larger organisation etc. If you want to get it for all the computers (or users) belonging to a very large organisation, please contact the developer for details. Home users don't need this order type. You and any members of your household are free to use Fractal Tune Smithy on any of your machines - you only need to buy a multi-user license if it is needed for an organisation. Home users can also use Tune Smithy on other people's machines when traveling - just be sure to remove your unlock key when you go (which you can do from Help | Unlock) - or uninstall the program when you go. All the keys unlock the saves, and all unlock the time out for Midi Save . Free features
All those features are currently free. The only difference is that when you use FTS in freeware mode, you see a short splash screen whenever the program starts. If you want to remove the splash screen, you can get the Midi Save level - also any of the order levels remove the splash screen. If you want to show your appreciation for one of the freeware or shareware features by giving an extra donation, see the Donations page. Whatever level you choose, you can Upgrade later if needed, e.g. if later you buy a music keyboard and need the Midi Relaying (Midi In) support in FTS. Is it a secure order?Yes it is. The order is processed by my agents RegNow who have specialised in providing this service for shareware authors. Note that the first page of the order process won't show up as a secure page in your browser, as it has no sensitive information on it. For more details - see the RegNow Frequently Asked Questions – General Information I don't see your credit card details myself, I just get notification that you have bought FTS, together with details of the order type etc. Also, RegNow will make the unlock key for you automatically, so this means that you receive it immediately, as soon as they receive payment. You are welcome to try the process out first, as far as the page where you need to enter your credit card details - to see how it works. If you have any questions about the order process be sure to ask them or me :-). support@tunesmithy.co.uk . Also be sure to contact me if the order doesn't go through for any reason - my experience has been that RegNow are swift at resolving any questions or problems. How do I unlock the program?You will receive an unlock key code instantly when you complete the order. This is valid for all future releases of Fractal Tune Smithy. The unlock key will come with instructions on how to use it. Basically you enter it into the unlock window from Help | Unlock. There is no need to re-download the program to unlock it. Can I purchase using PayPal?Yes you can. If you pay in US dollars, there is an option to use PayPal on the RegNow order page. You will get sent the unlock key right away - as soon as they receive your payment. Choose PayPal as the order method when you go to Order Now on the RegNow page. If you pay in other currencies or if for some reason you want to pay me directly, use the form below. There may be delays for up to several days, and on occasion a week or longer before I process the order. BEFORE YOU USE THIS FORM, CONTACT support@robertinventor.com. CHECK THAT I CAN PROCESS YOUR ORDERAre there alternatives to buying on-line?Yes, you can also pay by mail, fax, wire, and PO. You can also pay by phone. If you live in the UK you can also pay me directly in UK pounds. Of course, if you pay by mail, then you only receive the unlock key after RegNow receive your payment. Payment by mail, fax, wire, and PO.To use any of these methods, go to the RegNow order page, and after you choose "order now", choose how you wish to pay from the Payment Method drop list. You then get instructions about how to complete the payment, usually along with an order id (e.g. you need to write the order id on your cheque if paying by post). Some of these alternative methods incur a handling charge of the order of two or three dollars. For details, and for answers about other common questions about the payment process, see the RegNow Frequently Asked Questions – General Information (opens in new window) Payment by phoneContact the RegNow 24/7 Customer Service Center at +1-952-646-5331 or toll free from the US and Canada at 1-877-353-7297 When you place the order, tell them the order id for Tune Smithy, which is 3669-1, and the desired order type, i.e. Play, Midi Save, Midi Relay or Complete. Phone orders are subject to an additional $3.00 USD order processing fee. Credit cards accepted include: Visa Currencies supported for phone orders: US dollar (USD) Payment by Post in UKYou can also pay in GB pounds and send a cheque directly to me. See Post UK . I have purchased FTS before. Can I update to a new order type?Yes. To upgrade from Play to Complete, order the Midi Relaying (Midi In) code, and enter it on a new line below your original unlock code using Help | Show Unlock key. To upgrade from Midi Relaying (Midi In) to Complete, order the Play / Midi Save code, and again enter it on a new line. You can also upgrade from Midi Save to Play - here is how to do it: Order a second Midi Save code (not on the same day that you bought the original code). The two codes will differ - enter the new one again on a new line and you will find that FTS is now unlocked for Play. With these methods you end up having two codes in the unlock window. You can contact me to convert them to a single code for the new ordering level. Can I use my unlock key on other computers?Yes - you can use it on other computers, for your own use only, for instance when you travel or visit friends and relatives. When finished - you need to remove the unlock key (from Help | Show Unlock Code | Delete Unlock Key) or uninstall the program + its unlock key when you leave If you do leave your unlock key on a computer then let me know and I will mark it as missing for future uploads of the program and issue another one. The copy is for your use only. None of my programs are hardware locked. This means that you can use your copy on any computer without needing to contact me first. For my reasons and more details, see Will my unlock key work on any computer? (opens in new window) Does the unlock key apply for all future versions of FTS?Yes it does. The purchase doesn't include the Lissajous 3D program which shows 3D patterns that change shape as you play chords in FTS. I, or other developers, may later develop other programs that can interact with FTS in various ways. You will have to buy those separately. However you never will need to pay to update to the latest version of FTS itself. The price includes all future updates of any of the Tune Smithy tasks. Are there any discounts available?Yes, there's an educational discount of 50%. There's a discount for those who are unemployed or with a low income of 75%, a discount of 90% for very low income, and a higher level of discount of 95% off which you might be eligible for if you live in a country with incomes very low on conversion to US dollars (e.g. India). The discounts are "Trust the shopper" so it is for you to decide what level of discount applies to you. Just select the right coupon for your situation, and proceed through checkout and you get the unlock key right away. You need to use the coupons here: Bounce Metronome Discount Coupons and buy Bounce Metronome instead of Tune Smithy - the same unlock keys work for both programs. For the complete unlock key for Tune Smithy get Bounce Metronome Complete For the Play license get Bounce Metronome Pro. For the Midi Save license, get Bounce Metronome Basic. There's no Midi Relay license for Bounce Metronome - so if that's what you want, just get the Complete (which also covers Midi Relay) and if necessary get a higher level of discount. This system is now completely automated for Bounce Metronome, so that's why I ask you to buy the metronome instead of Tune Smithy. If unsure whether to get the Midi Save, Play or Complete license, see What are the order types for each task? - or contact me if you have any questions at all about how to get your discount or what level of discount you can get: support@robertinventor.com Does the program come with printed documentation?No there is no printed documentation. What you purchase is the unlock key. FTS comes with extensive help documentation in web page format - over two megabytes of it, including FAQ, tip of the day and tutorials. You get to it from the program via the help menu and F1 help. If anything isn't covered in the help then for friendly assistance, contact: support@tunesmithy.co.uk Can I get it on CD?No, sorry, not at present. You can download the installer and copy it onto a CD and use that to install it on other machines. The evaluation version is freely distributable so you can also provide it on CD to others. You can also charge reasonable fee for just the copying and CD making, while making clear that it is freely available for download if they prefer. Is there a money back guarantee?Yes. Return your unlock key within 60 days of your purchase and you get your money back. No questions asked, and no extra steps for you to do - it is a "no quibbles" money back guarantee. Ask for your money back and you will get it. You can contact RegNow directly, or you may prefer to contact me first, at support@robertinventor.com Your key will longer work with future downloads of the program. You will need to purchase it again if you decide to buy the program after all at a later date. It may take a few days to get in touch with me depending on the time of year as I am occasionally off-line. I will arange the refund as soon as I get your email. I bought the program in error, what should I do?Same system as for the money back guarantee. You can contact RegNow directly, or you may prefer to contact me first, at support@robertinventor.com Your key will longer work with future downloads of the program. You will need to purchase it again if you decide to buy the program after all at a later date. It may take a few days to get in touch with me depending on the time of year as I am occasionally off-line. I will arange the refund as soon as I get your email. |
